Terms of Use
Welcome to Horizon Aura Inc. (“we”, “us”, or “our”). By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before using our site.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use or access our website.
1. Eligibility
You must be at least 18 years old or have permission from a parent or guardian to use this site.
2. Intellectual Property
All content on this site—including text, images, product designs, graphics, and code—is the property of Horizon Aura Inc. and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content for commercial purposes without written permission.
3. Copyright & Trademark Notice
All content on this website—including text, graphics, logos, product images, videos, and software—is the property of Horizon Aura Inc. or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
Unauthorized use, reproduction, or distribution of any material from this site is strictly prohibited and may result in civil or criminal penalties. Horizon Aura Inc. reserves all rights not expressly granted.
4. User Content and Communications
When you contact us through our website, in-store, or customer service channels (including by phone or email), you may voluntarily submit content such as photos, videos, or written feedback. By submitting such content, you grant us a royalty-free, perpetual, worldwide license to use, display, or share this content for purposes including but not limited to customer support, quality assurance, internal training, or promotional use.
For quality assurance, dispute resolution, and staff training purposes, we will record customer service phone calls. By continuing with the call, you acknowledge and consent to such recordings.
You agree not to submit or communicate any content that is illegal, defamatory, obscene, infringing, or otherwise objectionable.
5. Cookies & Tracking technologies
We may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. By continuing to use our website, you consent to our use of cookies in accordance with our Privacy Policy. You can modify your browser settings to disable cookies at any time.
6. Product Information
We strive to ensure that all product details and pricing on our website are accurate, but errors may occasionally occur. We reserve the right to correct any errors and to change or update information without prior notice.
7. Pricing & Availability
All prices and product availability displayed on our website are subject to change without notice. While we make every effort to ensure accuracy, typographical or system errors may occur. We reserve the right to correct any inaccuracies and to cancel or refuse any order placed for a product listed at an incorrect price or availability.
8. Order Acceptance & Refusal
Your order is not considered accepted until it has been reviewed and confirmed by our team. We reserve the right to cancel or reject any order at our sole discretion, including in cases of pricing errors, suspected fraud, or inventory limitations. If your order is canceled after payment, we will issue a full refund.
9. Returns, Warranty & Policies
Please refer to our [Return Policy] page for full details regarding return eligibility, restocking fees, shipping terms, and product warranty.
All eligible products are covered by a two-years limited warranty against manufacturing defects. Warranty terms and claim instructions are outlined in the [Warranty Policy].
10. Disclaimer of Warranties
Our website and its content are provided “as is” and without warranties of any kind, either express or implied. We do not guarantee that the site will be error-free or uninterrupted.
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
You agree that any dispute arising out of or relating to your use of the site shall be resolved through binding individual arbitration, and you waive any right to a jury trial or to participate in a class action. Arbitration shall take place in California, unless otherwise agreed.
12. Limitation of Liability
To the maximum extent permitted by law, Horizon Aura Inc. will not be liable for any indirect, incidental, or consequential damages arising from your use of the site or any communication with us.
13. Prohibited Conduct
You agree not to:
Use the website for any unlawful purpose;
Attempt to gain unauthorized access to any part of the website;
Transmit any viruses or malicious code;
Interfere with the website’s security or performance;
Use automated means (such as bots or scrapers) to access the site without written consent.
14. Third-Party Services
We utilize third‑party service providers, such as shipping carriers, payment processors, and logistics partners (“Third‑Party Services”), to support our business operations.
You acknowledge and accept that all Third‑Party Services are subject to their own terms, conditions, and privacy practices.
We do not control these third parties and assume no liability for any delays, errors, data breaches, unauthorized access, or losses caused by them.
We are not responsible for the security or handling of your personal information or financial data by any Third‑Party Services.
We strongly recommend that you review the relevant third party’s terms and privacy policies before using their services.We shall not be liable for any actions, omissions, or breaches by such third-party services.
We will update this section in the event we add, replace, or discontinue any third‑party service providers.
15. Force Majeure
Horizon Aura Inc. shall not be held liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, labor disputes, internet outages, or governmental actions.
16. Termination Clause
We reserve the right to suspend or terminate your access to the website, without notice, if you violate any of these Terms of Use, engage in unlawful activity, or interfere with the operation of the website.
17. Entire Agreement & Severability
These Terms constitute the entire agreement between you and Horizon Aura Inc. If any provision is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
18. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. Continued use of our website after changes have been made constitutes your acceptance of the revised terms.
19. Contact Us
If you have any questions regarding these terms, please contact us at:
Horizon Aura Inc.
1070 N Batavia St, Suite E
Orange, CA 92867
(657) 281-2055
info@moorizon.com
Business Hours: Tuesday–Saturday, 10:00 AM – 6:00 PM (PST/PDT)
