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Privacy Policy
Last Updated: February 6, 2026
Horizon Aura Inc. PRIVACY NOTICE
Horizon Aura Inc. (“we”, “our”, or “us”) operates under the brand name “Moorizon”. We value our customers, respect your privacy, and want you to be familiar with how we collect, use and disclose information. This Privacy Notice describes our practices in connection with information that we collect through our websites operated by, or on behalf of, Horizon Aura Inc., including the website located at moorizon.com and other websites that we own and control and which contain a link to this Privacy Notice. Such websites are referred to collectively in this Privacy Notice as the “Moorizon Online Properties.” This Privacy Notice applies to Horizon Aura Inc. Online Properties regardless of the applicable Moorizon brand. This Privacy Notice also applies to information collected through off-line means, such as information collected through our showroom, physical store and call center, which are collectively known as “Moorizon Physical Properties” in this Privacy Notice. We encourage you to read this Privacy Notice before using the Moorizon Online Properties, visiting Moorizon Physical Properties, or providing information to us. By doing so, you understand that we will collect, use and disclose your information in accordance with this Privacy Notice.
UPDATES TO THIS NOTICE
We may change this Privacy Notice at any time. Please refer to the "Last Updated" legend at the top of this page to see when this Privacy Notice was last revised. Any changes to this Privacy Notice will become effective on the "Last Updated" date indicated above. By using the Moorizon Online Properties or providing information to us following such changes, you will have accepted the current Privacy Notice.
PERSONAL INFORMATION
PERSONAL INFORMATION WE DIRECTLY COLLECT
We directly collect two types of information: Personal Information and Other Information. 'Personal Information' is information that relates to you as an identifiable specific individual. 'Other Information' is any information that cannot be tied back to you as a specific individual. Other Information is addressed below, under the heading 'Other Information.' We and our service providers may collect the following Personal Information:
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Name
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Postal address (including billing and shipping addresses)
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Telephone number
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Email address
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Payment information (processed securely via our payment providers such as Shopify Payments or PayPal, We do not store your full credit card number or other sensitive payment details on our own servers.)
IF YOU SUBMIT ANY PERSONAL INFORMATION RELATING TO ANYONE OTHER THAN YOURSELF, YOU REPRESENT THAT YOU HAVE OBTAINED ANY NECESSARY CONSENT FROM THAT INDIVIDUAL FOR USE AND DISCLOSURE OF THAT INDIVIDUAL’S PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY NOTICE.
PERSONAL INFORMATION WE INDIRECTLY COLLECT
We indirectly collect Personal Information about you from several different sources. While we collect Personal Information from you directly, we can also use third-party sources of information in order to fulfill the purposes set out in this Privacy Notice. These indirect sources can include:
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Service providers (e.g., Shopify, payment processors, shipping partners)
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Marketing Partners
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Marketing and advertising agencies and networks (e.g., Google, Meta)
While we may collect Personal Information from all these sources, we will only use and disclose Personal Information in accordance with this Privacy Notice.
HOW WE USE PERSONAL INFORMATION
Depending on the purpose, we may use various categories of information in order to achieve the results you and we expect. We may use Personal Information about you for the following purposes:
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To respond to your inquiries and fulfill your requests, including contacting you if necessary
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To process and fulfill your order, for example by confirming your order and your billing and shipping information, processing your payments, shipping your products and providing updates about your order
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To send you important information regarding Moorizon Properties, changes to our terms, conditions, policies and other administrative information
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To send you marketing information by email, postal mail, telephone and other means about our products, services and other promotions
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To help us improve customer experience, including by learning about your preferences to help personalize your shipping experience with us
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To analyze website traffic, usage patterns, marketing campaign effectiveness, and customer engagement
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To protect the security or integrity of our website and business operations
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To comply with applicable legal obligations, including responding to lawful request from public and government authorities
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To enforce our terms and policies, and to protect our rights, property, safety, or the rights, property, or safety of others
HOW PERSONAL INFORMATION IS DISCLOSED
Similar to how we use Personal Information, we may disclose Personal Information to service providers, and sometimes third parties (Google Ads, Google Analytics, GA4, Shopify, parcel transportation, LTL freight transportation and partners), for various purposes. We may disclose your Personal Information to the following parties, where necessary to operate our business, fulfill your orders, or comply with legal obligations:
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To our third-party service providers, who provide services to Horizon Aura Inc. such as website hosting, data analysis, payment processors, order fulfillment partners, IT services and infrastructure, customer service, email delivery and administration, credit card processing, auditing and other similar services
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To our trusted marketing and advertising partners who assist us in promoting our products and services, in accordance with applicable privacy regulations.
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To government authorities when required by law or to respond to lawful requests; to enforce our policies; or to protect our rights, safety, and property or that of others.
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To select third parties (partners) in connection with any merger, sale of assets, reorganization, or similar business transaction. If such a transfer occurs, your Personal Information may be transferred to the relevant third party.
We do not sell your Personal Information to third parties for their own marketing purposes, and we do not share Personal Information with unrelated companies unless it is necessary to deliver our services or comply with applicable laws.
Other Information
OTHER INFORMATION WE COLLECT
We may collect certain information that does not directly identify you as an individual (“Other Information”). This includes:
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Browser and device information (such as device types, operating system, screen resolution, and browser version)
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IP address and server logs (e.g., for security monitoring and traffic analysis)
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Order history, location (zip code/city), communication preferences, or other demographic data you voluntarily provide
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Aggregated usage data that helps us understand trends and improve our services (e.g., total number of visitors from a given region)
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Information collected through cookies, pixel tags and other technologies
If we combine Other Information with Personal Information (for example, associating your IP address with your account), we will treat the combined data as Personal information and apply the same protections.
Cookies are small data files that are stored on your device by your browser. Some cookies are strictly necessary for the website to function and cannot be turned off in our systems. We and our service providers use cookies to enhance your browsing experience, remember your preferences, track usage patterns, enable basic shopping cart and checkout functionality, and measure the effectiveness of marketing efforts.
If you do not wish for cookies to be used, you may adjust your browser settings to decline some cookies. These necessary cookies do not store any personally identifiable information.
HOW WE USE AND DISCLOSE OTHER INFORMATION
We may use and disclose Other Information for purposes such as:
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Improving our website and shopping experience
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Understanding customer behavior and site performance
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Ensuring website functionality and security
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Complying with legal obligations
Third-Party Services and Links
Our website may include links to third-party websites or services (such as payment processors or delivery tracking). If you choose to interact with these third-party services, please note that their collection and use of your information will be governed by their own privacy policies.
SECURITY
We implement reasonable physical, electronic, and administrative measures to help protect your Personal Information from unauthorized access or disclosure. While no method of transmission or storage is 100% secure, we strive to use industry-standard practices to safeguard your data. If you believe your interaction with us is no longer secure, please contact us immediately.
YOUR PRIVACY RIGHTS
Your RIGHTS REGARDING OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION
You have certain rights regarding the Personal Information we collect and maintain about you. Depending on your location and applicable privacy laws (such as the California Consumer Privacy Act), you may have the right to:
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Request access to the Personal Information we have collected about you in the past 12 months.
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Request correction of inaccurate or incomplete Personal Information.
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Request deletion of your Personal information, subject to legal or business retention requirements.
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Opt out of marketing communications, such as promotional emails.
We will not discriminate against you for exercising your privacy rights. You will not receive different prices or levels of service because you made a request related to your Personal Information.
To exercise your rights, you may contact us at: info@moorizon.com
Please include your full name and any relevant information that will help us verify your identity. We may need to request additional information to verify your identity before processing your request.
Please note:
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We may retain certain information as required or permitted by law, including for tax or recordkeeping purposes, to prevent fraud, or to protect our legal rights.
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If you unsubscribe from promotional emails, we may still send you non-marketing communications related to your orders, account, or other transactions.
MINORS
Our website is not intended for use by individuals under the age of 16, and we do not knowingly collect or sell Personal Information from minors. If you are a parent or guardian and believe we may have collected information from a child, please contact us and we will promptly delete it.
JURISDICTION
This website is operated by Horizon Aura Inc. in the United States and is intended for use by individuals residing in the U.S. We do not represent that our website complies with privacy laws outside of the United States.
CONTACTING US
If you have any questions about this Privacy Policy or how we handle your Personal Information, you may contact us at:
Horizon Aura Inc.
1070 N Batavia St STE E, Orange, CA 92867-5544
(657) 281-2055
info@moorizon.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST/PDT)
Please note that email communications are not always secure, so we request that you not include credit card information or other sensitive information in your email messages to us.
We do not collect any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion, health, etc.)